A safeguarding portal for your welfare officer, to the IHUK policy
Anyone at the club can raise a concern in a minute, and it goes only to the safeguarding lead. The lead runs each case from first report to outcome, with the IHUK policy steps, a chronology that can't be edited, and the club's vetting in one place.
Anyone can raise a concern
Report a safeguarding concern is under More for every coach, volunteer, parent and player. It puts 999, the NSPCC helpline and Childline first, then asks what kind of concern it is, what happened and who it's about, and sends it with Send to the safeguarding lead. The person who raised it gets a reference and can see when it's picked up.
Only the lead sees it
The alert says a concern has been raised, never what it's about.
No lead yet?
The page points to IHUK's safeguarding team, and admins are prompted to appoint one.
Each case, from report to outcome
The lead's portal shows what needs attention and what's due this week. Picking a case up adds the IHUK policy steps to it. Each case keeps a Chronology that can be added to but never edited, steps and follow-ups with dates, and the referrals made and the responses received. Close a case with its outcome, or reopen it.
Status and risk
New, open, referred, monitoring or closed; low, medium, high or immediate danger.
Printable
A case report for a referral, and an annual summary with counts only.
Kept for 25 years
Safeguarding records can't be deleted in the app, and every view of a case is logged.
Vetting and training, for staff and volunteers
Vetting and training shows who is cleared, who isn't and whose renewals are due, with DBS Update Service checks and each person's history. Compliance tracks licences, Enhanced DBS (or PVG and AccessNI), Safeguarding Essentials, first aid and integrity training for every coach and for club volunteers such as bench helpers and drivers. Only status and dates are kept, never certificates.
Verified
Records a coach adds themselves stay unverified until the club checks them.
Nudged on Home
Missing records show on Home for the people who need to act.
